Kia owners have once again reported the fewest quality issues during the first 90 days of ownership across four different vehicle segments. In the 2023 study, Kia Rio, Forte, Stinger, and Carnival secured top honors, solidifying Kia’s commitment to excellence. Notably, the Kia Forte secured the number one spot in initial quality among compact cars, making Kia the only brand to receive a J.D. Power Award in this segment for the fifth consecutive year.
The results of the J.D. Power 2023 U.S. Initial Quality Study (IQS) demonstrated Kia’s exceptional performance, with four Kia models earning segment-best honors. The Rio excelled in the Small Car category, the Forte led the way in the Compact Car segment, the Stinger shined among Midsize Premium Cars, and the Carnival claimed the top spot in the Minivan segment. Kia’s Forte’s continued success in the Compact Car category marks five years of consecutive wins, a remarkable achievement.
Kia’s outstanding performance in the IQS builds on its previous accolades, including being ranked as the top mass-market brand in the J.D. Power U.S. Vehicle Dependability Study for three consecutive years. These consistent achievements reflect Kia’s unwavering dedication to quality, reliability, and durability across its entire vehicle lineup.
Sean Yoon, president & CEO of Kia North America and Kia America, expressed his pride in Kia’s repeated success: “With multiple Kia models consistently leading their respective segments in the IQS, these awards exemplify Kia’s steadfast and long-standing commitment to delivering vehicles of the highest quality, reliability, and durability. We are immensely proud of another exceptional year of recognition in J.D. Power’s highly esteemed Initial Quality Study.”
The annual report examined feedback from 93,380 respondents, encompassing 33 brands and 200 vehicle models across 28 segments. The evaluation covered various aspects, including the driving experience, infotainment, powertrain, interior and exterior, as well as a comprehensive range of issues reported by vehicle owners.
Kia America, headquartered in Irvine, California, continues to excel in automotive quality surveys and is recognized as one of the 100 Best Global Brands. As the “Official Automotive Partner” of the NBA, Kia offers a diverse lineup of gasoline, hybrid, plug-in hybrid, and electrified vehicles. With over 750 dealerships across the U.S., Kia proudly assembles several cars and SUVs in America, further cementing its commitment to the local market.